New River Community and Technical College provides an Emergency Alert System to communicate quickly with the New River CTC educational community regarding campus closings and emergency situations.
The College portal (https://my.newriver.edu) is the delivery system for the Emergency Alert System and even without taking any action all users will receive emergency notifications via (1) a pop-up message in the portal as you login and (2) as an email sent to your New River CTC inbox. A third method for receiving the notifications uses SMS text messaging to your cell phone and requires users to input their cell phone number and provider in the College portal. Here are the steps for doing that:
- Once logged into the portal, click the Menu option in the menubar and then select My Account.
- On the right side of the My Account information page, look under Identification and click SMS.
- Choose your cell phone service provider and type in your cell phone number (with no hyphens, dashes or spaces, e.g.; 3045741123).
Once a user completes these steps, notifications will be received using all three methods.
If you have difficulties or questions, please contact the Help Desk (304-929-6725) for assistance.