Complaints

Legal Complaints Regarding a Current Student by the CCCE, CI, Facility Staff, Patient, or Other Member of the Public

Policy

  1. Individuals contacting the program with a complaint regarding a licensed program graduate will be provided contact information for the state board(s) in which the graduate is licensed.
  2. Individuals contacting the program with a complaint regarding the Program in general or any PTA Program Faculty member or staff that falls outside of due process, will be directed to that individuals direct supervisor.
  3. The PTA program will in no way retaliate for any individual submitting a complaint.
  4. All complaints will be filed and kept in the PTA program faculty office.
  5. Avenues to address complaints is located on the PTA program website and is available to the general public.

Members of the public who would like to submit comments and/or feedback about New River Community & Technical College’s Physical Therapist Assistant Program may send written comments to the Department Chair at This email address is being protected from spambots. You need JavaScript enabled to view it..

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Rely on multiple methods of communication regarding Inclement Weather decisions. The Alert Messaging System is one method (New River CTC’s portal, email & text messaging). Other methods include posting here, on official College social media channels (Facebook and Twitter), campus weather lines & messages sent to local television and radio stations.