The Certified Customer Service Specialist certificate program is designed to provide the basic technical and interpersonal skills to students for a wide array of customer service positions. The certificate program would meet the needs of many of our regional employers. For further information, contact Brian Testerman at This email address is being protected from spambots. You need JavaScript enabled to view it. or 304-818-2003.
REQUIRED COURSES
|
Number |
Title |
Hours |
|
3 |
||
|
3 |
||
|
3 |
||
|
3 |
||
|
Business Practices Applications for the Customer Service Environment |
3 |
|
|
Total Semester Hours |
15 |
Evaluation Sheets
