The Certified Customer Service Specialist certificate program is designed to provide training in basic technical and interpersonal skills for customer service positions. This is a 15 credit-hour program. State and federal financial aid are not available for advanced skill set certificates. For further information, contact Ann Nagye at This email address is being protected from spambots. You need JavaScript enabled to view it. or 304-929-6736.
Required Courses (Evaluation Sheets)
