The Certified Customer Service Specialist certificate program is designed to provide the basic technical and interpersonal skills to students for a wide array of customer service positions. The certificate program would meet the needs of many of our regional employers.
REQUIRED COURSES
|
Number |
Title |
Hours |
|
3 |
||
|
3 |
||
|
3 |
||
|
3 |
||
|
Business Practices Applications for the Customer Service Environment |
3 |
|
|
Total Semester Hours |
15 |
Evaluation Sheets
