College Catalog

Certified Customer Service Specialist ASSC

The Certified Customer Service Specialist certificate program is designed to provide the basic technical and interpersonal skills to students for a wide array of customer service positions. The certificate program would meet the needs of many of our regional employers.

REQUIRED COURSES 

Number

Title

Hours

BUSN 272

Career and Professional Development

3

COSC 101

Microsoft Office Applications

3

MRKT 120

Service Industry Environment

3

MRKT 121

Interpersonal Contact Skills

3

MRKT 122

Business Practices Applications for the Customer Service Environment

3

Total Semester Hours

15

Evaluation Sheets

2013-2014

2012-2013

2011-2012

 

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Moving Celebration

In celebration of the new Mercer County Campus, the college will be having a moving celebration outside the new location at 1001 Mercer Street in downtown Princeton on Thursday, July 31 from 11 a.m. until 2:30 p.m. on that day.  There will be lemonade and cookies as well as staff available to answer questions about plans for the campus and to assist with registering for classes.